Privacy Policy

Shoptrue Privacy Policy

1. Introduction This Privacy Policy outlines how Shoptrue ("we," "our," or "us") collects, uses, and protects your personal information when you use our Website (shoptrue.com.au). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect We may collect the following types of information:

2.1. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through third-party gateways)

2.2. Non-Personal Information:

  • Browser type and version

  • Device type

  • IP address

  • Cookies and usage data

3. How We Use Your Information We use the information we collect for the following purposes:

  • To facilitate transactions between Buyers and Sellers.

  • To process payments securely.

  • To provide customer support and respond to inquiries.

  • To improve our Website’s functionality and user experience.

  • To send updates, promotions, and other relevant communications (you may opt-out at any time).

  • To comply with legal obligations.

4. Sharing Your Information We do not sell or rent your personal information. However, we may share your information in the following cases:

  • With Sellers to facilitate transactions.

  • With third-party service providers, such as payment processors and shipping companies, who assist in the operation of our Website.

  • If required by law or to protect our rights, property, or safety.

5. Cookies We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that help us analyse website traffic and remember your preferences. You can manage or disable cookies through your browser settings.

6. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to legal and operational requirements.

  • Opt out of receiving marketing communications.

To exercise these rights, please contact us at hello@shoptrue.com.au.

8. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children’s Privacy Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware of such information, we will delete it promptly.

10. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Website. Your continued use of the Website signifies your acceptance of the updated terms.

11. Contact Us For any questions or concerns about this Privacy Policy, please contact us at:

Email: hello@shoptrue.com.au